03-29-2021 09:32 AM
Hi,
I just bought Oculus Quest 2, I bought Oculus Link Cable as well. I really wanted to play some of the cool VR games as this is my first headset. I downloaded the Oculus desktop app, then when I try to connect my headset I am encountering many issues. I use the Oculus Link cable to connect the headset to my PC, and then:
1.) In the headset, I see a pop up menu for "Do you want to allow this device to access data" or something, before I even have a chance to select something, the menu disappears. After multiple times unplugging and replugging, I am able to eventually click on either "Allow" or "Deny" and either way, after that the menu disappears. Its like the pop up box service automatically ends within a couple seconds.
2.) While the Oculus desktop app does not pick up my headset. It just constantly spins and I am unable to connect.
3.) The Oculus headset gets picked up as an audio device on my computer, so I know that the connection is going through. I've read on some forums that there are problems with Oculus if your computer's USB C is like connected to the motherboard or something... idk wtf that means but I think its pretty ridiculous that even though I have a spec'd out gaming setup, bought all the Oculus brand hardware, and I can't even get this setup properly.
Posting here is my last resort to see if I can get this thing working before returning all of it.
Thanks!
05-05-2022 05:03 AM
I may be a bit late to this but your pc is not supported. the 1060 desktop gpu is supported but not laptop ones which is the one I believe you have. The is your problem.
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