07-31-2024 04:55 PM - last edited on 07-31-2024 05:27 PM by FunkyTanuki
My son has “No Clip VR” and wants to purchase an add-on support pack. The app is rated 10+ and his account is for that age. When I try to purchase the add-on using his account, it says I can’t due to age restriction.
How can I buy add-ons for a child? I tried purchasing it on my account to see if that would allow it on his and it doesn’t. I’m at a loss.
Solved! Go to Solution.
07-31-2024 06:08 PM
Hey there, @madn.k6575! We know how important it is to be able to manage your child's purchases. We can certainly provide some information on the restrictions for youth accounts. They are set up to not allow in-game or add-on purchases, even if they are within the age limits for the game. There isn't a way to work around this. However, when your child turns 13 and is able to manage their own account, they will be able to make in-app purchases such as this one, provided they are within the age limits for the game. We hope this information helps explain what is happening and why. If you have questions or concerns about any other matters, please don't hesitate to reach out.
07-31-2024 06:08 PM
Hey there, @madn.k6575! We know how important it is to be able to manage your child's purchases. We can certainly provide some information on the restrictions for youth accounts. They are set up to not allow in-game or add-on purchases, even if they are within the age limits for the game. There isn't a way to work around this. However, when your child turns 13 and is able to manage their own account, they will be able to make in-app purchases such as this one, provided they are within the age limits for the game. We hope this information helps explain what is happening and why. If you have questions or concerns about any other matters, please don't hesitate to reach out.
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