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Can't acces account

nabi.424027
Honored Guest

About on March 6th I was getting a couple of emails telling me "Be sure to provide your account details by March 26 or your account will be suspended." I verified my drivers license on March 15, It had told me I'll have to wait 2-3 days. March 18, I checked to see if it went through It didn't work so I just retried it. June 11th It still hasn't worked. Now my account is scheduled for deletion and because of this I can not log into the account to cancel the deletion.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @nabi.424027, we know your account is important to you and we wouldn't want anything to happen to it. Can you please PM us? We'd need to ask you some private account information to get to the bottom of this! Looking forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again! We just wanted to reach back out and make sure you're taken care of. We're happy to do what we can to help out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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