09-16-2024 05:34 PM - last edited on 09-16-2024 05:44 PM by LordArceus
I want to purchase famous vr games such as 'gorn' or 'job simulator'. i can find them in the store, they're even ranked in trending. But when I try to see them, 'can't access item' error pops up. Says 'This item is no longer available in the Meta Horizon Store'. What's going on?
09-16-2024 05:36 PM
09-16-2024 05:54 PM
Hey there @noonco360 ,
Thanks for your message. We're sure you are eager to try out some of the most popular Meta Quest 3 games! Please try the following steps:
1. Try to purchase from the Meta Horizon mobile app
-If not successful via the App, try by logging into the Meta account website https://auth.meta.com/ and try to purchase there
-If not successful, try using a different browser.
2. Try purchasing from another device (another computer, phone, or tablet.)
3. Try purchasing from within virtual reality by using the headset.
4. Try purchasing while connected to a different network (another Wi-Fi network or a cellular data connection on a phone, if available).
5. Log out to the Meta account then log back in
Please let us know if you are still having issues.
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