4 weeks ago
- last edited
4 weeks ago
by LordArceus
I want to purchase famous vr games such as 'gorn' or 'job simulator'. i can find them in the store, they're even ranked in trending. But when I try to see them, 'can't access item' error pops up. Says 'This item is no longer available in the Meta Horizon Store'. What's going on?
Thanks for your message. We're sure you are eager to try out some of the most popular Meta Quest 3 games! Please try the following steps:
1. Try to purchase from the Meta Horizon mobile app -If not successful via the App, try by logging into the Meta account website https://auth.meta.com/ and try to purchase there -If not successful, try using a different browser. 2. Try purchasing from another device (another computer, phone, or tablet.) 3. Try purchasing from within virtual reality by using the headset. 4. Try purchasing while connected to a different network (another Wi-Fi network or a cellular data connection on a phone, if available). 5. Log out to the Meta account then log back in
Please let us know if you are still having issues.
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