07-16-2024 06:59 AM - last edited on 07-16-2024 09:00 PM by AliceinVRworld
When I try log into my meta account on any platform, I put in the email and password of the account and then asks for code from confirmation email but I do not have access to the email anymore because it was deleted. This hasn't happened before when I have logged in but now it is. Someone help please because I cant use my headsets because of this problem. Thank you.
Solved! Go to Solution.
07-16-2024 09:28 PM
Hi there, @cosmic.106096! Making sure you're able to log in and enjoy a seamless VR experience is absolutely a top priority for us, so thanks for bringing this to our attention! We see you reached out in PMs, and we're happy to continue there with you to get to the bottom of that issue. Please get back to us when your schedule allows, as we'd love to work further with you on this. Talk soon!
07-16-2024 09:28 PM
Hi there, @cosmic.106096! Making sure you're able to log in and enjoy a seamless VR experience is absolutely a top priority for us, so thanks for bringing this to our attention! We see you reached out in PMs, and we're happy to continue there with you to get to the bottom of that issue. Please get back to us when your schedule allows, as we'd love to work further with you on this. Talk soon!
07-17-2024 07:35 AM - edited 07-17-2024 07:36 AM
i have the same problem to, it started yesterday
07-18-2024 09:50 AM
Hey there, @84WillRiseSoon. Being able to access your account easily and without issue is something we want for all of our device owners. Having that access is important across all online platforms. With that being said, we are more than happy to look into this further for you. Due to the nature of the information that we may need to obtain from you, we ask that you please send us a private message. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
07-19-2024 03:05 PM
Hello, hello, @84WillRiseSoon! Be sure to send is a PM right here if you need any further assistance with logging into your Meta account. We definitely want to make sure you're able to continue accessing all your VR content and account details!