I factory reset my meta quest 3 , and when I started setting it up again and trying to link my headset to my app, I couldn't. The button says to enable permissions, but when I click "continue" NOTHING HAPPENS. I even reinstalled the app, and went out of my way to download the app on my friends phone , just for the continue button to not work AGAIN. I have spent 40 dollars on this account, and I can't use it anymore. I can't remove the current headset or add a new one, which means I can't even USE my Meta Quest 3 now, because it's stuck in the set up screen while I'm unable to link an account to it. I also tried creating a new meta account and logging in with that one, but i immediately got BANNED as I made the account. Horrible service, horrible system, I lost all my money and I want you to do something about this. What's weird is that when I go to the PC website of meta horizons, it says no devices are connected, even though my phone says otherwise
Thanks for posting into our forum. We can see you're having issues pairing your Quest to the app after a factory reset, and we'd love to try and help out! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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I have been in chat support with Meta Verified since March 13th, it is now March 20th and I have not received any significant help in regards to my locked instagram account. I have answered all of there questions repeatedly for them to ask me the same question. They constantly state they are going to resend me a password reset link to the email that I provided but the link never comes and then the chat is put on hold for another 48 hours +. It seems like I’m not even talking to human but more of an autobot.
