09-11-202403:55 PM - last edited on 09-11-202403:57 PM by LordArceus
I have been going crazy. Just got a meta quest 3 fully working and fine, but I can’t add a payment method neither in the phone app, nor on the oculus store (vr). I have tried 8 different credit/debit cards. Including, discovery, visa, mastercard, american express. I have already added payment options to facebook, and linked all my accounts together. I have tried using the meta website as well as Meta Horizon web portal as well. Please send help. I literally can’t buy any games, and I’m about to… you know what. the error is, “can’t add your payment details now, sorry :). Try again later.” the kind that doesn’t help you at all.
Thank you for letting us the issue you are facing. We don't want our customer to face such problem.
Can you please do the below trouble shooting steps:
Recently made a successful online purchase from a US merchant? Check to see if the financial institution placed any restrictions Try another network connection type Try another network location Try different combinations of the area/zip code Restart the device Try another device
If the issue still persist, let us know.
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nothing has changed. I have also bought a 25$ gift card from amazon, and I can’t redeem that as well. This ecosystem of meta is really starting to feel like a scam, HOW COULD IT BE THAT I CAN’T REDEEM A F*CKING GIFT CARD BRO I LITERALLY THREW AWAY 25 BUCKS
Thanks for letting us know you would still like support, so that we can help you and ensure this doesn't happen again we would like to invite you to a private chat.
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Hey @cnozr, were you able to get in touch with us over PM? We're eager to help you out with your gift card and payment methods!
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