08-20-2022 10:39 AM
Hello, I was trying to cast a game from phone app, it worked well before, but I had a problem and I had to change account.
I changed account on headset and the phone app but it didn't cast it.
I saw that my phone can't find the headset.
Can anyone help?
08-20-2022 12:53 PM
Hey there! We hate that you are unable to cast a game from the phone app. We'd love to help you.
Can you please answer the following:
Once we have this information we can better help you. We look forward to hearing from you.
08-20-2022 03:57 PM
The problem is that my phone isn't paired to the headset
it just can't detect it for some reason
08-23-2022 11:34 AM
We have a lot of experience fixing this. We'd love to help you.
Have you tried clearing the cache and data from the Bluetooth?
Let us know if this helps.