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Can't change Oculus Cast aspect ratio anymore

MasoBall
Honored Guest

Earlier this year when using my Quest 3 and casting to a web browser I was able to change which aspect ratio was being used on the web browser itself, but I no longer am able to change that, and it's forced to 16:9 no matter what I change the recording settings to on the Quest 3 itself.

 

I really liked having the 4:3 or 1:1 option, and am wondering if there is a way to enable that for casting again?

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey @MasoBall! We're sad to hear you had to experience this, and would love to help you get to the bottom of this. Here is a link so that you can create a bug for this issue. Please feel free to reach back out with any questions or concerns.

 

We hope this helps, enjoy the rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We are always here to support you​, please let us know if there is anything we can do to assist. 

 

We look forward to hearing back from you soon.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Ug002
Explorer

I have the same problem casting my Quest 3 on Chrome. There's no way to set the aspect ratio to 1:1, and so top e bottom are cropped.
I'm sure that 1 month ago (April 18) I was able to cast with 1:1 option  

 

Hey there @Ug002! Looks like support provided the resource to make a bug report of this issue. I, too, highly recommend submitting one as well so the devs can pull the report and look into it.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.

Thank you @ShiroTenko ,
how cam I sumbit the issue?

Here's the link @Ug002: Report a bug.

“There are only four rules you need to remember: make the plan, execute the plan, expect the plan to go off the rails, throw away the plan.” -Leonard Snart.
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