11-22-2023 10:06 AM
I've been trying to change my pfp from the oculus app but it won't work and it just shows a gray screen and says camera roll then if you click on a picture that is just gray it won't work.
11-29-2023 01:26 PM
Hello there, @DarkNessH7. We noticed you're having some trouble accessing your camera roll, it sound like the app does not have permission to access your camera. Try finding your app settings and enabling access to the camera for the Meta Quest app. if you're still having trouble you can also try changing your profile photo on the web browser by signing in here.
11-30-2023 01:43 PM
Hey there, @DarkNessH7! Just wanted to check in and see if you still need a helping hand with your camera. If you do, please give us a shout and we'll dive deeper into this matter together. We're eagerly awaiting your response!
11-30-2023 05:28 PM
Hello it's still not working I made sure that the app had permission for the camera on and it still didn't work.
11-30-2023 05:32 PM
It's possible that the app is outdated, have you considered uninstalling and reinstalling it? By the way, were you successful in making any modifications on the website?
11-30-2023 08:02 PM
I can try reinstalling also no the website didn't work to change my pfp from that I have to use Facebook and go back and forth for it to work that's why I'm trying to get help with the app
12-01-2023 10:00 AM
We appreciate the follow up! We definitely recommend reinstalling to get this working on the mobile app. To make sure we understand the website scenario, can you successfully change your profile picture by changing your Facebook account picture? Looking forward to getting this resolved with you!
12-01-2023 08:09 PM
Yes Facebook works for changing my pfp but I don't want to go back and forth changing my Facebook pfp then my oculus pfp then changing my Facebook pfp to something else
12-04-2023 06:13 PM
We appreciate you getting back to us on this! We do have something else for you to try, just so that we ensure no stone is unturned for this. Please try visiting this site here and checking to see if you can change your Meta PFP!
12-04-2023 07:12 PM
This is what it's showing when I click on the link
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