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Can't change profile picture to custom image

The_Homelander
Honored Guest

I'd like to be able to use a custom image as my profile picture on oculus, but no matter what I try the app simply will not load anything from my camera roll. I've granted all permissions, Uninstalled and reinstalled, etc. I don't have a PC so I can't change it that way. Really would like to get rid of my facebook profile picture. I'm on android if that makes any difference

8 REPLIES 8

MetaQuestSupport
Community Manager
Community Manager

Hey there @The_Homelander, we see you're wanting to update your profile picture on your Oculus account. We would like for you to try opening the web browser on your phone and try logging into your account and updating your profile picture that way. Please let us know if it was successful or if you're still running into the same issue. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello. Once I chose the picture from the gallery, The Gear loads it but the picture doesnt change.

This doesn’t work

Hey there @chaosghostplays, have you already tried the steps outlined in this article?

https://www.meta.com/help/quest/articles/accounts/account-settings-and-management/manage-oculus-acco...

 

Have you tried turning it off and on again?

gabreilR5670
Honored Guest

You cant change it on the website

MetaQuestSupport
Community Manager
Community Manager

Hey there @The_Homelander! We totally understand wanting to change your profile picture, and don't worry, we're here to help you! We're going to give you a link to Managing your Oculus account profile picture and username. Hopefully this article will be helpful to you! Please let us know if this works for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @The_Homelander! We just wanted to pop on over and see if that article helped you out. Please let us know if you need any additional help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Are you stupid? He said he doesn't have a pc and the phone app wont work. All that article says is how to use the pc app and phone app.

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