Remote Desktop connects OK and I see the monitors, but when the pointer or hand tracker hovers over the screen, overlay buttons pop up and nothing can be clicked on the monitor. Can't launch anything, can only switch monitors, change resolution or disconnect. Am I missing a step?
Thank you for getting back to us! After looking into with with some of our app specialists, it looks like the behavior you're seeing is normal and expected. As a Remote Display, the app is a "one-way" view of your computer's display. The only way to interact with or launch computer programs would be as normal on your computer. The Remote Display only allows you to view what's happening on your PC, and can't receive Quest controller input onto your PC- that functionality remains exclusive to Quest or Air Link. We hope this answers your question- but please reach out to us if you have any others!
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Hey there @PedroPierre77! We understand you are having some issues clicking on anything while using Meta Quest Remote Desktop app. We'd love to assist you as best we can, so that you may enjoy those fun games and apps. We have a couple questions in order to get a better understanding:
What troubleshooting steps have you attempted so far?
Has it worked before?
How long have you been experiencing this issue?
Once we have this information, we can continue troubleshooting this issue.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Just checking in on you, @PedroPierre77! We wanted to follow up with you and see if you still need assistance with your Remote Desktop issue. We will be patiently waiting for your response, and hope to get you back on track!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thank you for getting back to us! After looking into with with some of our app specialists, it looks like the behavior you're seeing is normal and expected. As a Remote Display, the app is a "one-way" view of your computer's display. The only way to interact with or launch computer programs would be as normal on your computer. The Remote Display only allows you to view what's happening on your PC, and can't receive Quest controller input onto your PC- that functionality remains exclusive to Quest or Air Link. We hope this answers your question- but please reach out to us if you have any others!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
No worries, we genuinely enjoy helping people whenever we are able to. With that said, please feel free to let us know if you have any further questions, comments, or concerns and we'd love to help. Happy gaming!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
im actually so mad about this, just picked up my quest 3 yesterday and already about to return it, FOR THIS Reason alone
U cant actually use (click) my pc in a passthru window this is rediculus, i could do airlink in a checkerboard room with my RIFT S years ago this is not the future
im expected to sit at my desk, and use my physical mouse and keyboard ???????? why have the headset on in the first place? i already have monitors, whats the remote display for then?? watching video?? like you have other apps for???
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