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Can't connect my phone oculus app to my oculus quest 2

pro_gamer2531
Level 2

When I try to connect my Oculus Quest 2 to my Samsung Galaxy S20 FE It keeps searching but cannot find my headset.

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey @pro_gamer2531! Thanks for reaching out, we know how it feels having pairing issues and we'd love to help you get in the game! Check out our site here for some helpful mobile pairing tips. If you're still having troubles, our awesome support team is always here to assist! Let us know if you're still unable to pair your devices, we're happy to help.

I have tried reinstalling multiple times and my wifi is good and the headset has plenty of charge but my phone is stuck saying pairing to your quest 2

Thanks for confirming that, we appreciate you trying those steps! At this time, we'd recommend you open up a support ticket with our team here, so we can look into this further for you.

I'm having exactly the same issue. Did you get any solution from tech support?

Hey @Matuzalen, did you happen to check out the pairing tips previously mentioned? Those can be found here, please give them a try! If you continue to have any issues, please Submit a Ticket with us and we'll be able to assist further!