cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t connect to any internet servers?

lilturdinator
Honored Guest

My Meta Quest 2 won’t connect to any internet at all. I’ve tried two different servers with correct passwords and it won’t cooperate. I don’t know if it needs an update but I still can’t update it without internet connection. I’ve gone into the settings of WiFi and it says something like, “unable to connect to Oculus servers”? Not sure what to do or if it needs sent back but I’ve tried to restart and shut down but powers on with the same problem. Hope someone can help me out. 

1 REPLY 1

oculusness
Superstar

@lilturdinator  probably the easiest thing to do is factory reset your headset, which should give you all the default and working wifi settings.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?