12-28-2022 06:51 AM
Unable to connect to oculus meta quest 2 and asking for pattern that my son set up and can’t remember. Tried factory reset but still asking for pattern. help!
12-28-2022 03:05 PM
We know how worrisome it can be to forget the pattern on your headset, @stac.633349. We'll be sure to look into this for you and find a solution! Please open your mobile application and follow the steps below in order to remove the unlock pattern.
To remove your unlock pattern using the Meta Quest mobile app:
If you're unable to remove your pattern with the application, a factory reset will remove said pattern. Please be sure to follow the steps provided as this will clear the pattern, and make sure to have Cloud Backup enabled so you won't lose all your data.
If you continue to have any issues with the pattern after taking these steps, Submit a Ticket and we'll be able to assist further on that platform!