I got my e-mail to get this game for free. Clicked on it. Redeemed it. Now what? It's not showing up in the store inside the headset or in in the PC oculus app. Like it doesn't exist. There's no way to download it anywhere.
Hey there, @Florida.Guy! You shouldn't have to continue without being able to take advantage of this free VR game, so we'd love to assist further! As @Choleni wonderfully mentioned, once you activate your eligible Quest 3 headset you should automatically begin receiving notifications in your Meta account email, in VR, and on your Meta Quest mobile phone app with a link to a special Asgard's Wrath 2 redemption page. You can click the "Get" button to redeem this game. If you run into any trouble, please send us a PM. Go ahead and select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Keep in mind, you must be signed into the community first to send us a private message. We'll always be glad to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @Florida.Guy, just wanted to follow up to see if you still need any further assistance. Let us know if we can answer any other questions for you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
