10-16-2024 03:17 PM - edited 10-16-2024 03:20 PM
TL;DR: When I click the "Get $29.99" button on Pistol Whip, it loads a little, then the same button re-appears without any download or purchase dialog.
Hi, I want to play Pistol Whip, but among all titles, this is the only one I can't get from the store. I did multiple store-related things with this game:
- I played the trial.
- I used to have a Quest+ subscription for a year, and played the game that way. I can buy other titles I played through Quest+, this is the only exception.
- I own it on the Meta Quest Link app (maybe it was cross-platform and somehow I could claim it for PC through Quest+, or was there a free sale? I can't remember), it's downloadable and playable there, but I'd like to play it standalone as Air Link is unreliable and barely finds my PC without several restarts.
- I can re-download, but it says trial expired (it was simply expired before).
Whenever I click the Get button in the store, it just loads a bit, and resets without any further progress. This is the same in-device, on the phone app, and in-browser.
Is this a known bug with a solution? Thanks in advance.
10-16-2024 03:37 PM
Hey there!
May we ask that you send us a private message so we can investigate this issue further with you?
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-16-2024 03:40 PM
Sent!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset