06-16-2024 08:10 PM
I've had a meta account since the company changed the name and didn't have to use an authenticator until a couple months ago when I was locked out of my account because I did not have an authenticator to access the code. Is there a way I can get into my account?
06-17-2024 08:25 AM
Hey @NRDInferno280! We would be more than happy to help get you into your account. We totally understand the importance of authenticating your account. We understand how it can feel when you are locked out of your account and unable to access your games. In order to for us to take a closer look at this for you, we would like to request that you send us a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed in to the community first to send us a private message.
We look forward to hearing back from you soon!
06-18-2024 08:30 AM
Hey there! We are just following up with you to check and see if you still need help. Feel free to reach out to us anytime!
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