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Can't get into my Main and alt oculus accounts

SantaSeth26
Honored Guest

I just upgraded phones yesterday and have been still getting everything set up. I didn't realize my authy was locked and needed backup codes to set it all back up again and I lost the main backup code I needed. When I try to log into my oculus account it keeps wanting the verification code from the app but since I cant use it I'm stuck on that screen and can't go any farther with my log in. I can give any data you need for these oculus accounts but my alt one has a weird name I forgot since I just had it generated but I might still be able to fine that one. I just made this alt account here to send this. My main account is Santa.Seth and the alt name is PointySeaOtter3536. Im still logged onto the alt on my headset but if I get logged out I lose it.

 

I didn't know where to put this sorry if its in the wrong spot.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there @SantaSeth26, thank you for your post.

 

In order for us to have a look into this here for you, we would like for you to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

 

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