Just got my rift, and when trying to install the client I keep getting stuck on the health and safety video at like 10-20 seconds in. I uninstalled and reinstalled and yet I'm still getting issues. Has this happened to anyone else?
Hey Yarzu, that's a bit unusual. Do you have any anti-virus or other security software running? They may be conflicting with the Oculus software. Try temporarily disabling any anti-virus software (including Windows Defender) and see if you're able to get past it. If you're still having issues, please feel free to create a support ticket at https://support.oculus.com so we can look into this for you. Thanks! - Rick
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Also try turning it off to see if you can go further.
Open the Desktop App, go to "Settings", General", scroll down to "Rift and Touch Safety". Turn it off.
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