03-01-2024 10:09 AM - edited 03-01-2024 11:35 AM
Solved! Go to Solution.
03-01-2024 02:44 PM
Hey everyone, I've got some good news. Just got word that this should be fixed in a few hours. I recommend checking once an hour to make sure you catch the fix once it goes live. Let me know when it reaches you, I'd really appreciate it. Thank you for your patience while this issue is getting resolved.
03-01-2024 10:24 AM
Thanks for posting as I'm having the exact same issue.
I reckon they ran out of licences from developers as everyone rushed to download new free contents.
Slightly gutted as I only paid for Red Matter 1 last week!
03-01-2024 10:30 AM
I also have the same issue.
I purchased the quest+ subscription for these games and I can't play???
03-01-2024 10:39 AM
Hello, I'm in the same situation.
I can download some games, but they're limited to 20/30 minutes because I downloaded the demo trial some time ago.
03-01-2024 10:51 AM
03-01-2024 10:58 AM
Same problem. Just got Quest+ and tried to install games from this month's catalog. I can redeem them, but cannot install ANY of them.
03-01-2024 11:08 AM
Exact same issue. Was able to download and install last months games without issue. Now, none of games from this month are installing on the headset at all. App shows I've redeem and will go to install queue then just reset itself to "install on device" and start the loop all over again. Was really excited for the changes to the plus subscription but this doesn't look promising.
03-01-2024 11:13 AM
At least I'm not the only one... Keep making noise and Meta will fix this sooner.
Thanks for the Replys and Kudos 🙂
03-01-2024 11:17 AM
A friend of mine is having same issue, bumped out, had been looking forward to some co-op VR this evening @Metaquestsupport
03-01-2024 11:23 AM
I am having the exact same issue on my quest 2, unable to download the extra free games that are available this month. No option for download, just says redeemed and the option is greyed out.