For the last maybe like week, I have been trying and trying repeatedly using different methods to try and install the Oculus app all to no avail! It will fill up the installing bar for about maybe 1/10th of the way and say installation failed and asks me to restart my computer which after lord know how many times, will not work. hopefully someone has had this similar issue or someone is able to really help me. I have an oculus rift s, so without the app it is basically unusable now.
Thank you for sharing you r experience. We want you to have the best experience so here are a few troubleshooting steps to try first:
Restart the device
Try another application to check if the connection issue is related to the Meta Quest Link app only
Try another connection type (ethernet or Wi-Fi)
Try checking the settings of the Antivirus software for options to whitelist or add the Meta Quest Link app as a trusted program.
Adding the Meta Quest Link app to the antivirus software’s whitelist or trusted list should help resolve slow down or issues accessing content without compromising the user’s system integrity.
You can have a look at this public article for additional information on antivirus software.
Try a different network; one with no restrictions.
Trying another network without a proxy can help resolve any slowdown that occurs when routing internet traffic through another network.
Try troubleshooting network Wi-Fi issues with RouteThis Helps
If the issue persists, you can send us a DM for further troubleshooting. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Speak soon!
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