12-04-2022 10:57 AM
I can't login to my oculus account on quest 2, it says i need to update the software. But when i follow the instructions and try to find the update button in the settings menu i can't find it anywhere. what do i do?
12-04-2022 03:30 PM
Hey @wiggles420. We're sorry to hear that you've been having trouble upgrading your software, so let's try a few things to get you back up and running.
To manually check for software updates:
We will be here to assist you if you have any questions or problems.
12-05-2022 04:20 PM
Hey @wiggles420 we want to make sure that your issue was fixed, if you are still having trouble please reach out to us. We would love to be a part of getting your problems resolved.
12-06-2022 03:56 AM
Hi! I tried your solution but the software update button does't appear where it is suposed to. I'm not sure what to do from here.
12-06-2022 02:53 PM
Thank you for informing us on that @wiggles420. Since you are unable to locate the button, you are going to need to reboot the headset.
You can reboot the headset by:
If you're unable to restart your headset:
Hope this information was helpful! Let us know if any changes occur.