09-04-2024 05:18 PM
I recently had to factory reset my Oculus 2 and it made me create a new account, but I have lost all of the games I had. How do I log into my old account again?
09-04-2024 06:39 PM
Hey @afitc589! We appreciate you reaching out. We understand you are having a problem logging into your Meta Quest 2 after doing a factory reset and we would love to help. We have a few questions to get a better understanding of what's going on.
We hope to hear from you soon!
09-05-2024 06:45 PM
Hey there! We wanted to check to see if you still needed some help. If so, please shoot us another message and we will be happy to help!
09-05-2024 06:54 PM
Hello!
I actually do not need help anymore. I was able to figure it out. Thank you for reaching out!
09-05-2024 07:24 PM
Oh great! We are just happy to know that your issue was resolved. If you have anymore questions or concerns don't hesitate to reach back out. Have a great day!
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