03-21-2024 06:12 AM
While creating my Oculus Meta account, it failed to sign up through my Instagram and I ended up creating it with Email but whenever I try to connect it to my Instagram it gives me the same error ‘Can’t use this account’. Any idea what the reason would be?
10-15-2024 12:24 PM
same issue however in installed the beta of instagram on my quest 3 and it works anyone have any ideas
10-15-2024 12:43 PM
Hello Dean75,
We get that you are having some problems with your account and would love to check this out with you to see how we can help.
As we might need to ask for some personal information regarding your account, we would like to continue this conversation via a private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!
10-16-2024 01:38 PM
Hello Dean!
We just wanted to check in with you to see if you still need help, as we have not heard back from you. If more help is needed, let us know.
If you have any further issues, please don't hesitate to hit up our private messages on our profile!
11-06-2024 11:33 AM
I am also unable to sign in. When I attempt it, it just directs me back to the account centre.
11-14-2024 02:39 PM
i have the same issue have you found a solution
11-14-2024 02:50 PM
11-15-2024 02:50 AM
Ever since v69 Instagram wouldn't let me sign in. I played around with it and fixed it yesterday though. Went into the accounts section on my headset where my Horizon, Facebook and Instagram accounts were listed. Clicked "Accounts" on the left-hand side. I removed the Instagram account so that it was unlinked from the headset. Then I went into the Instagram app and it let me re-add my account via the browser. Then it worked.
11-17-2024 06:37 PM
Thx it works now after removing the Instagram account and add it again
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