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Can't login through phone app on Quest 3

ClayMVR
Honored Guest

I'm trying to login to my new account through the Meta phone app on android.  I enter my email and get my 6 digit code but I'm immediately sent back to the "enter email" part of the login process,  I've tried using my password instead, but get the same result.  I've tried using the "desktop site" option in the app, again with the same result.... right back to the email login.  I am able to login on the website without much issue,  At this point my Quest 3 isnt even paired with anything because I'm required to login through the app but cant.  Please help!

11 REPLIES 11

terryguz
Explorer

resolved.  anti virus was blocking

That's great to hear! We're glad you were able to resolve the issue and letting us know of what you did. Hopefully your solution can help others out on this problem!

 

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