I wanted to buy Meta Quest 3, but I can't login to my account... I am providing my email and password, then trying to get code via SMS to my mobile, but I never received one. Tried multiple times.... @MetaQuestSupport please help.
We appreciate you reaching out to us, @kuba.675344! We'd like to start by thanking you for considering purchasing a new Meta Quest and for having an Oculus/Horizon profile created already! You'e highly valued and highly appreciated! It brings us joy that you were able to log back into your account, but we understand that you were unhappy because you believed the Meta Quest 3 128GB had sold out. However, Meta Quest 3 128GB can still be purchased here, so there's no reason to be unhappy! If you need assistance purchasing a Quest 3 or have any other questions or concerns, please do not hesitate to get in touch with us! Your time is greatly appreciated and we hope you have an amazing day!
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Hey @kuba.675344! We are here to follow up and see if there's anything we can help you with today. We are sorry for any inconvenience caused by the Meta Quest 3 128GBs being sold out, but we wanted to remind you that they are now available for purchase. Feel free to contact us if you have any additional questions. We are thankful for all the time you have given us and wish you a great day!
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Hello. I just had the same problem and found a fix for it when I felt like goofing around that actually worked. I'll leave a step by step guide on how to do it here.
Step 1: Open browser and go to Yahoo.com
Step 2: Use Yahoo and go to the Meta website
Step 3: Login as normal until you have to type in your sms code. (You will receive one this time) DO NOT USE IT TO LOGIN ON THE WEBSITE
Step 4: Copy the code and open the Meta Horizon app
Step 5: Login as normal all the way up until you have to put in an sms code
Step 6: Use the 2fa verification code sent to you when you were logging in after using the Yahoo search engine and enter that code.
Step 7: Enjoy! You'll be logged in and the code will work.
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