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Can't make a purchase because I can't access phone number

SnickersRabbit
Honored Guest

My card account has the wrong phone number and I want to make a purchase. How do I add a payment method without the phone number 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @SnickersRabbit! We appreciate you reaching out to us about the issue you're experiencing with your payment method. 

 

We're more than happy to lend you a hand, but first, we kindly ask that you click here and follow the steps to remove and add another method of payment. 

 

We hope this helps! However, if it doesn't, we'd recommend contacting your financial institution to update the number associated with your card. 

 

Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @SnickersRabbit! We wanted to reach back out and see if you have any more questions or need any more assistance with adding your payment method. We are here to help, and we hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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