cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t make or join calls on Quest

phol.703083
Honored Guest

I just had this problem like 3 days ago and it hasn’t been fixed yet. I searched this online and there were no results. I ask on Reddit and someone had the same problem since January. 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi Phol, 

We want to try and get this issue resolved for you so you can get back to enjoying VR with your friends.

We would recommend checking out this article here https://www.meta.com/en-gb/help/quest/articles/in-vr-experiences/social-features-and-sharing/create-... and if this does not work please get in touch with us here https://ocul.us/ContactSupport .

We hope you're able to get back to talking to your friends in the Metaverse soon.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

IMG_0815.jpeg

 yes I know how to make a call it’s just whenever I try to make one or join one an error pops up 

Hi Phol, 

 

We hope this message finds you well and your day is going by awesomely. 

 

Thanks for chiming in and letting us that the issue persists. Thank you for the picture.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to your private message. 

 

Cheers!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello there!

 

We are just checking to find out if everything is alright. 

 

We previously sent you a link related to calls, and a link to reach out to us via a private message. We haven't heard from you since then, we assume your issue has been resolved. If not, please respond to us.

 

We see you in the VR world.

 

Cheers!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I am having the exact same problem what can I do to resolve this issue

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?