cancel
Showing results for 
Search instead for 
Did you mean: 

Can't migrate test user account to meta accounts

jsissler
Explorer

On https://developer.oculus.com Org Manager, my test user accounts now indicate that the accounts are inactive and must be migrated to Meta accounts.

 

When I attempt to migrate a test user account, I receive an error that the test user email is already associated with a VR account.

 

Please advise how to correctly use test user accounts now that Meta accounts are live, thanks.

1 REPLY 1

jsissler
Explorer

I worked around this by creating new test user accounts and reconfiguring my devices to use these new accounts.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?