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Can't purchase a game pack after testing game for free

Marcpusu
Honored Guest

Hi, i tested Ragnarock 20 minutes of free test and after completing the test, i wanted to buy a game pack, Ragnaock Complete Edition 2023, when i try to buy that pack, there's no button to buy it except a button to Download all content (only downloads the game, that i don't own and no more options appear). Obviously, i can't play the game because i don't own it, but it seems there's a bug with store recognizing that Play Test as the real game and i have no other option than buy all content separadly, losing the discount of the game pack.

2 REPLIES 2

Choleni
MVP
MVP

Hi @Marcpusu 🙂

Yes, seems there is some sort of bug.

you have to talk to support.

Send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

MetaQuestSupport
Community Manager
Community Manager

Hello @Choleni. Thanks so much for redirecting @Marcpusu to PM us! We appreciate you helping out. @Marcpusu, we have seen your PM and will be responding shortly. Looking forward to helping you!

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