04-07-2024 09:31 AM
Hi, i tested Ragnarock 20 minutes of free test and after completing the test, i wanted to buy a game pack, Ragnaock Complete Edition 2023, when i try to buy that pack, there's no button to buy it except a button to Download all content (only downloads the game, that i don't own and no more options appear). Obviously, i can't play the game because i don't own it, but it seems there's a bug with store recognizing that Play Test as the real game and i have no other option than buy all content separadly, losing the discount of the game pack.
04-07-2024 11:33 AM
Hi @Marcpusu 🙂
Yes, seems there is some sort of bug.
you have to talk to support.
Send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the "send a message" button.
04-08-2024 09:37 AM
Hello @Choleni. Thanks so much for redirecting @Marcpusu to PM us! We appreciate you helping out. @Marcpusu, we have seen your PM and will be responding shortly. Looking forward to helping you!
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