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Can't purchase games on Meta Store after buying a Quest 2

LVCRN
Honored Guest

I've tried different cards and nothing 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thanks for getting in touch with the Meta Support Team, we see you are having some issues with digital payments, so we can get you back to browsing the store as soon as we can would you be able to answer a few questions for us.

  1. Are you able to add your payment method to your account?
  2. Are you trying to use a Credit or Debit card?
  3. Is it one specific game you can't buy or is it any purchase?

When you answer please send it in a private message so we can investigate further.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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