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Can't purchase "Something went wrong with your purchase" - support ticket pending SINCE 12-23-2024

TheInsomniacYeep
Honored Guest

@MetaQuestSupport 

I have not been able to purchase ANYTHING with my Quest 3 since 12-23-2024--the date I first submitted a support ticket regarding on the problem.  Technically, the issue dates back to a prior support ticket submitted 10-26-2024, however, after waiting for 3+ weeks, you guys managed to finally fix this problem...until the exact same error/problem reappeared in mid-December 2024!

The problem STILL IS NOT FIXED Please review the foregoing synopsis (username/identifying info has been edited to use placeholders re: privacy) and explain to me how, exactly, you consider this to be reasonable support/help:

  • 2024.12.23 (Support Ticket #07687651) TheInsomniacYeep_0-1743540947218.png

 

  • 2024.12.26, 27, and 29 @ 4:33p (Support Ticket #07687651 - followups)TheInsomniacYeep_1-1743541308490.png

     

  • 2024.12.29 & 30 @ 11:35pm (Support Ticket #07721020)
  • TheInsomniacYeep_3-1743541728746.png

     

     

  •  2025.01.01 and 02 (Support Ticket #???? followups)TheInsomniacYeep_4-1743541957413.png
  • 2025.01.20 (Support Ticket #07868316)

 

          TheInsomniacYeep_8-1743542182297.png

  • 2025.3.21 (Support Ticket #08083449)

TheInsomniacYeep_9-1743542423206.png

  • 2025.03.22 (Support Ticket #08086647)

TheInsomniacYeep_10-1743542522587.png

  • 2025.03.25 (Support Ticket #08097454)
     

     

TheInsomniacYeep_12-1743542654576.png

  • 2025.04.01 (Support Ticket #08117623)

TheInsomniacYeep_13-1743543087688.png

TheInsomniacYeep_14-1743543110992.png

 

I am at my wits end!

 

 

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