cancel
Showing results for 
Search instead for 
Did you mean: 

Can't receive code via phone number

BriJadore333
Honored Guest

I have been trying to log into my account that has my PAID SUBSCRIPTION for MONTHS!!! I set up two factor log in, but I am not getting the code sent to my working phone number. This is so frustrating and chat support has been no help! I managed my son's minor account, so it's important that I have access. Meta Quest has been stealing my money because I am paying for a service I cannot even use. This product and customer support is horrible! 

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?