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Can't record certain game or app audio after update - VRChat / Party Audio

SmallDvrkOne
Explorer

I like making videos on people who are creeps on vrchat but whenever I try record either in vrchat or party it disables audio from those apps and microphone use.

People judge things by their own experience, not knowing of the wide world outside.
4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey @SmallDvrkOne! Thank you for sharing your recent experience with your Quest device audio issues. We're sorry this has been an ongoing issue for you and would love to get this resolved. With that being said, please try the following troubleshooting steps if you haven't already:

 

  • Make sure the microphone is clean and not obstructed (On Quest 2, the microphone is 2 pinholes located a few inches apart one on either side of the nose. On Quest 3 the microphones are built into the front plate and the center camera. There is one on top of the center camera and one on either side just below the center camera.
  • Reset Microphone
    • Settings > System > Sound > Toggle Microphone
    • Reboot the headset
    • Factory reset

We've seen these steps help people out in the past with the same issue you're having. We're hoping that they will do the same for you.

However, if you're still having trouble after trying those steps, please don't hesitate to reach back out and let us know. We'll also be here if you have any other questions or concerns. Have a legendary rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Microphone has no link besides it not inputting on recording. Any audio and input gets disabled on recording but works fine when not recording due to a recent update on party services and vrchat.

People judge things by their own experience, not knowing of the wide world outside.

Thank you for clarifying that for us, @SmallDvrkOne! Are you experiencing this audio issue only on VRChart, or is this only happening with other apps and games? If you are only experiencing this issue with VRChat, we advise you to reach out to the developers by using this link: https://vrchat.com/ . We hope this will lead you in the right direction. If this issue is happening with all apps or games, please don't hesitate to reach out to us again so we can continue to look into this for you. We look forward to hearing back from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, we wanted to check back in here to see if you needed any further assistance. Please don't hesitate to hit us up!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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