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Can't redeem Friend refferal code for 25% off

Bastiongobrrr420
Honored Guest

Hi, so I just got my quest 2 recently and wanted to buy blade and scorchey and beat saber. So I asked my friend to send me a refferal code link to get 25% off and I clicked on it and all it does is show this

Screenshot_20240526-215845_Meta Quest.jpg

 I clicked on it and it still doesn't work I even tried putting in the promo code FRIEND and it still didn't work. Please help I want my 25% off

 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Bastiongobrrr420! We know not being able to get this referral claimed to get the discount is stopping you from enjoying this new game, and we want to make sure you can get this claimed properly. In order to assist with this however we do need to speak to you over a private message to gather information needed. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon, so we can get you back to gaming quickly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

7 REPLIES 7

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Bastiongobrrr420! We know not being able to get this referral claimed to get the discount is stopping you from enjoying this new game, and we want to make sure you can get this claimed properly. In order to assist with this however we do need to speak to you over a private message to gather information needed. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon, so we can get you back to gaming quickly!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Bastiongobrrr420! We are just checking in with you to see if you still needed assistance with this referral situation. Please reach out over a private message as mentioned above and we will be happy to work with you to look into this further!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi Meta Quest Support! I am having the exact same issue with a 25% off referral link from a friend. Would you be able to help me with that?

Hey  JordanLong7980! We have received your PM, and we'll be reaching out to you very soon, so please keep an eye out for that. We hope you have a great rest of the day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

eduard.snaidr.2024
Honored Guest

I have the same problem🥲

Hello there, @eduard.snaidr.2024! Thank you for contacting us and letting us know about this. In order to keep our offers fresh, we periodically run promotions for randomly selected customers. It appears as though the promotion you are referring to is not available for you at this time. Continue to check back as our referral promotions are always rotating.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi meta im also having the same problem i will send a message to you, what information do you need?

 

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