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Can't redeem complementary Quest plus subscription

willwill56
Honored Guest

I've received a notification in the Meta Horizon app that says "You've got 1 month free of Meta Quest+ on us." However, no matter how many times I click on that notification, it just redirects to the Meta Quest+ subscription page and shows that it will charge the first month at full price. I can't seem to find any other way to redeem this offer and I'm not really sure why I received the offer in the first place, I've had my headset for more than a year and already used the 6 month free trial. Screenshots included for reference. 

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1 ACCEPTED SOLUTION

Accepted Solutions

I see..... I have that button.

Seems not all accounts getting it, although the notification is sent to all accounts.....just guessing, I don't know

that for sure.

I think, you can't redeem the 1 month free trial.

I didn't have the 6 months free trial btw.

Screenshot_20250112_094413_Meta Horizon.jpg

View solution in original post

3 REPLIES 3

Choleni
MVP
MVP

Hi @willwill56 🙂

instead of clicking on the notification, look for Meta Quest + in the store.

There will be a button that says "Start your 1 month free trial" (or something similar... mine isn't in English).

 

I have tried that, like I showed in the screenshots, that option is not available and the only options are to pay for the first month or pay for a year.

I see..... I have that button.

Seems not all accounts getting it, although the notification is sent to all accounts.....just guessing, I don't know

that for sure.

I think, you can't redeem the 1 month free trial.

I didn't have the 6 months free trial btw.

Screenshot_20250112_094413_Meta Horizon.jpg

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