4 weeks ago
I've received a notification in the Meta Horizon app that says "You've got 1 month free of Meta Quest+ on us." However, no matter how many times I click on that notification, it just redirects to the Meta Quest+ subscription page and shows that it will charge the first month at full price. I can't seem to find any other way to redeem this offer and I'm not really sure why I received the offer in the first place, I've had my headset for more than a year and already used the 6 month free trial. Screenshots included for reference.
Solved! Go to Solution.
4 weeks ago
I see..... I have that button.
Seems not all accounts getting it, although the notification is sent to all accounts.....just guessing, I don't know
that for sure.
I think, you can't redeem the 1 month free trial.
I didn't have the 6 months free trial btw.
4 weeks ago
Hi @willwill56 🙂
instead of clicking on the notification, look for Meta Quest + in the store.
There will be a button that says "Start your 1 month free trial" (or something similar... mine isn't in English).
4 weeks ago
I have tried that, like I showed in the screenshots, that option is not available and the only options are to pay for the first month or pay for a year.
4 weeks ago
I see..... I have that button.
Seems not all accounts getting it, although the notification is sent to all accounts.....just guessing, I don't know
that for sure.
I think, you can't redeem the 1 month free trial.
I didn't have the 6 months free trial btw.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset