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Can't redeem my quest+ 3 month trial

dumbshrimp1740
Honored Guest

I bought Meta Quest 3 and activated it. I can redeem the Batman game but I cannot redeem my 3-month trial of Meta Quest+ neither on my Quest, nor on my Meta Horizon app.

When I try to do it, I get this message «No subscriptions available. There was a problem finding the subscriptions for this application. Please contact support or try again later»

2 REPLIES 2

Choleni
MVP
MVP

Hi @dumbshrimp1740 🙂

you can open a support ticket here:

Get support

or you can send a PM @MetaQuestSupport 

click on their name to visit their profile page, then click the "send message" button.

Thank you! Opened a ticket

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