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Can't register Oculus Quest (1)

allan.cougle
Honored Guest

I've had all kinds of problems with my account. First off, my Instagram acct was hacked and now I can't access Facebook. Consequently, I have been unable to use my Meta Quest since it relied on Facebook for access. I formed another Meta acct with a new email and when trying to register my headset I was told:

A Meta Quest device isn't registered to your account right now. Set up a headset to get started.

I've tried to register my device, but Meta won't accept my system SN from the box or the headset SN from the right headset band.

Help

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there!

We hope you are doing great. Thank you so much for reaching out to us regarding your issue. 

 

In order to provide you with the best suited assistance, we would like to invite you private message us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Please feel free to reach out to us regarding any future queries. We hope you have an amazing day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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