10-04-2024 11:15 AM
I've had all kinds of problems with my account. First off, my Instagram acct was hacked and now I can't access Facebook. Consequently, I have been unable to use my Meta Quest since it relied on Facebook for access. I formed another Meta acct with a new email and when trying to register my headset I was told:
A Meta Quest device isn't registered to your account right now. Set up a headset to get started.
I've tried to register my device, but Meta won't accept my system SN from the box or the headset SN from the right headset band.
Help
10-04-2024 12:36 PM
Hi there!
We hope you are doing great. Thank you so much for reaching out to us regarding your issue.
In order to provide you with the best suited assistance, we would like to invite you private message us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Please feel free to reach out to us regarding any future queries. We hope you have an amazing day!
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If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
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