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Can't remove my device on meta link

Mochi6979
Honored Guest

I have tried to remove my quest 3 from the meta link but its not letting me. I even factory reset my headset, and restarting my meta link but it won't let me. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there, @Mochi6979! We understand you were looking to remove the headset from the account and have already tried factory resetting the device, but to no avail. We would also recommend going to https://secure.oculus.com and clicking devices on the left side of the page. From here, there will be the option to remove it from the account. We hope this helps, and please let us know if you still need any assistance.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We are just checking in regarding Quest 3 being removed from the account. If you still need assistance, please reach out to us so we can review this further.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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