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Can't remove synced media from Oculus app. Already deleted from headset.

WhiskyAndBacon
Honored Guest

Hi.  I manually transferred a TV episode to the Movies folder of the Quest 2.  I watched it, then deleted it using the headset interface to remove it.  I guess in the meantime the episode got cloud synced to the Oculus app, and now it still shows up in the Synced Media section, with no obvious way to delete it.  How do I remove it from the Synced Media section of the Oculus App?!?

195 REPLIES 195

This error is now in its 4th year. Search the meta forums and see oculus 2 topics they are 4 y old.

Novalis
Honored Guest

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Delete the media on your Oculus, then open the App, open an image or a video and tap on the (un)sync icon. Now it’s deleted on all devices and cloud (hopefully…) Since then, no video or image has ever appeared on any of my devices again.

They added this now user can delete the images this way, the problem was since 3 years ago...

People reported this problem 3 years ago because it occurred on oculus 2.

JoSchmo123
Honored Guest

I don't think anyone is stating in plain English terms real reason this is such a big issue.

-The quest has a controller based method to take screenshots and video recordings which can easily be accidentally triggered (and frequently is) and can't even be switched off in the settings. Basically you accidentally hold the meta button a half second too long and then click and boom you're recording.

-Now that many experiences occur in AR passthrough, screenshots and video recordings include your actual surroundings.

-Thus, there are multiple ways you can accidentally film things in AR that you don't want to be stored on a cloud drive that you can't control. There's the obvious one that no one here is explicitly mentioning for fear of being judged. But let's also imagine something entirely different: You are watching a movie on AR passthrough mode in the web browser, or working in AR passthrough mode in immersed, etc, and you accidentally (or purposefully for whatever reason) start screen recording. 2 seconds later your 3 year old kid has just woken up and comes running into the room without their clothes. Now you have a movie of that stored on a cloud drive that you cannot access or delete, indefinitely at the discretion of meta.

-Perhaps you can "unsync" it, but there is zero guarantee that the movie doesn't just sit in meta's drive indefinitely. If you have end-to-end encryption off it could be taken in a data leak; even if you have end-to-end encryption on it's still accessible to meta employees in theory. Worse, what if you have automatic sharing to your Instagram or Facebook enabled? I'm not sure if this has been implemented yet but I know it's at least been suggested as a feature.

Thus this is not a "feature request", or even an appeal to GDPR laws in the same sense that protecting your contact details might be. It's really much beyond that.

That's why I am thinking to sell this crap and buy something that works only on cable.