I am trying to download the oculus rift app on my gaming laptop and it is asking me to put in my oculus password. I have forgotten it so I pressed the 'forgot password' button and it led me to a website wanting me to put my email in, and once I did it just said, 'You merged this Oculus account with a Facebook account. Please go back and log in with Facebook.' I logged in with Facebook, it didn't do anything. I cannot reset my Oculus password. Please help.
Hey there, thank you for bringing this to the community! We understand how inconveniencing this is to you. Let's see if this article will help and if it doesn't please send us a support ticket here. Kindly include all of the troubleshooting steps that you have tried.
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Hey there auddie.williams.7, we know just how important your password is and we'd be more than happy to provide the steps on resetting it for you!
You can click here for instructions, or you can also see the steps below:
If you Forgot your password:
If you log in to Oculus using your Facebook account and you forgot your password, you can get a code to reset your password using the phone number or email associated with your Facebook account.
If you need to Change your password:
If you log in to Oculus using your Facebook account and you want to change your password, you can change your Facebook password.
Let us know if you need any additional help or have any other questions or concerns!
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Hey again! We just wanted to check back in and see if you were still needing some assistance with resetting your password or if you were able to successfully update it?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi sermarfacebook! We're sorry to hear you're having an issue with resetting your password. We'd be happy to look into this with you. Please send us a private message with the details of your issue as well as your account information (full name, alias, email on your account), and we'll move forward from there. 👍
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Hello again! We wanted to check in to see if you still needed assistance with your account. We're here if you need us.
Please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
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Hello, I have the same problem. I just get looped back to "login with facebook". If that was possible I would not need to reset my oculus password! So how on earth can I do this? The link to https://www.facebook.com/login/identify does not contain any information on this whatsoever.
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