Can't rollback from v66 PTC to v65

[viyuuu]

Hi, so i was messing around with v66 ptc and decided to rollback to v65, i removed myself from ptc and factory reset multiple times but its just stuck on v66. What can i do?

[TheeScientist]

Hello, @viyuuu! Welcome to the community, it's good to see you here. 🙂 Thank you for making us aware of this PTC issue. I'll make sure to pass it along to our internal team for review. With that being said, they may need a bit more in-depth information to look into this effectively so could you please provide me with the following as well:

1. What's the full version number of your headset? (62.0.0.####### or likewise)
   • Quick Settings > System > Software Update
2. What's the full version number of your PC app? (62.0.0.####### or likewise)
   • General > Scroll down to the bottom of the page.
3. Is your PC app on PTC?
4. Are you enrolled in Quest PTC?
5. Any potential workarounds?
6. Which headset is everyone using? Is this only happening with the Quest 3 currently, or is anyone experiencing the same thing on their Quest 2 and Pro

I'll do my best to keep you updated as soon as I find out anymore information!

[viyuuu]

These are my version numbers and i had quitted PTC on both pc and Quest.

 

 and i'll check if this occurs because of Turkish uppercase letters, on some apps and games on Windows i get weird bugs caused by some specific letters. Maybe this is something similar to it.

[viyuuu]

So i don't know how did i miss that but when i try to enable PTC on Quest, 

 idk if this was there before but it just says i have to wait for the next public release. I think my problem is solved? Thats good but i also want to report that wired link isn't working properly on v66, there is a repeating plug in and out sound coming from pc, and it keeps losing connection on link. I tried different cables and PCs but i got the same result. And i want to ask that should i enable PTC on pc app to make versions same with Quest, or should i just wait for the next update.

[TheeScientist · Accepted solution]

Hi, @viyuuu! The internal team has provided an update. It's best to wait for the next public update as it could may help in moving forward.