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Can't see April Mega sale in any platform's quest store

sunine1982
Honored Guest

I am sure it is because of the account, not about the app or the platform, because when logging in with another account the mega sale showed up. 

Besides the mega sale, the buttons of free trials for some games also disappear.

4 REPLIES 4

sunine1982
Honored Guest

Many other players have the same issue, so I believe it is a systematic problem. Could you please fix it as soon as possible? The mega sale is about to end.

@sunine1982 Hey there. We see you are having an issue with the April Mega Sale. We can understand your feelings of being offered something only for you to not be able to use said offer. We will do our best to remedy this situation. In the mean time, can you send us a pm, so we maybe able to help you out. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Gruntled
Protege

I am not ale to see any of the April Deals either linked from https://www.meta.com/en-gb/blog/quest/april-mega-sale-vr-games-discount/

Hey there, @Gruntled. We also understand you are having this issue. As mentioned above, please send us a message so we can figure out the best course of action to take together. You can do that by selecting our name to get to our profile page. Next, click "Send a Message" to privately message us! You must be signed in to send us a message, by the way. We are eager to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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