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Can't sign into account due to email not valid

Huskygamer0413
Honored Guest

So one day my Oculus stopped working it said to log into Meta using the email my dad had used to set up the account but we don't have access to it anymore so I can't do it and it won't let me use it until that's done so I want to reset my oculus and make a new owner account but I don't know how so if anyone can help it would be great

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Huskygamer0413! We'd love to look into this situation further for you and explore all of our options. In order to investigate, we'll need to talk about sensitive information on the account, so we'd like to move you over to private message first. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @Huskygamer0413! We're just checking to see if you were able to get that PM sent over to us. If you need further assistance, don't hesitate to reach out! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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