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Can't talk to people while recording

SuperGenius
Honored Guest

Whenever I record gorilla tag, I can here myself in the recording but people can't hear me in game. I was wondering if there was a setting I needed to enable or if it just temporarily removes microphone permissions. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @SuperGenius. We see you have some issues concerning the audio recording and can see how important it is to talk to your friends in the game, which makes the experience and laughter even better. Look no further we are here to help out in the best way we can.

 

For Gorilla Tag issues, depending on if it's a setting on their end, we recommend heading over to their page, shooting them a message, and seeing what is going on. We can provide a link here for you to get there.

 

What we can do right now is ask some troubleshooting steps for you to try out and see if this can resolve the issue for you.

 

  • Make sure the microphone is clean and not obstructed (On Quest 2, the microphone is 2 pinholes located a few inches apart one on either side of the nose. On Quest 3 the microphones are built into the front plate and the center camera. There is one on top of the center camera and one on either side just below the center camera.
  • Remove any unsupported third-party accessories that may block the microphone (such as a third-party facial interface, etc.)
  1. Test with multiple games/apps
    • If happening only in one game/app, check the game/app permission to make sure microphone is enabled
  2. Reset Microphone
    • Settings > System > Sound > Toggle Microphone
  3. Reboot the headset

We hope this steps help out and if not please feel free to reach back out to us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @SuperGenius. We are just reaching back out seeing if the steps we provided were of any help? As well if you managed to shoot over a message to the team at Gorilla Tag?

 

We look forward to hearing back from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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