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Can't update Blade and sorcery to Update 1.0.3

fireking.536575
Honored Guest

Hi, I have a problem with Blade and Sorcery, It does not show that there was a update, It says that the live version is 0.12.3 and it wont let me update it

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @fireking.536575! We want to make sure that you're able to fully enjoy your VR experience, so let's work together to get to the bottom of this. Let's start with these steps:

  1. Check for updates in the standalone headset software. Pending system updates may be given priority over library updates.
  2. Recheck your library after installing any system updates.
  3. Restart the headset.
  4. Hard reboot the headset:
    1. Hold down the power button and volume-down button for 30 seconds until you hear the boot-up sound.
    2. If the boot-up sound is not heard:
      1. Hold the power and volume (-) buttons down simultaneously until the boot screen loads on your headset.
      2. Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
      3. Use the volume buttons on your headset to highlight Yes and press the power button.
  5. Log out of the account and back in:
    1. Hold the power button down until the shutdown options appear.
    2. Power off the headset. Do a full shutdown, not just a restart.
    3. Log out of the Meta Horizon mobile app.
    4. Restart the mobile phone.
    5. Log in to the Meta Horizon mobile app.
    6. Power the headset back on.
  6. Enable Cloud Backup and uninstall / reinstall the app.

Please let us know if these steps help! We'll be here if not. We wish you the best of luck with everything!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @fireking.536575! We just wanted to check in and make sure everything is going okay. If you still need help with this, please let us know. We are happy to continue helping however we can!​

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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