Can’t use Quest 3 because my Facebook is banned

[faisaldab0ss]

Hey, so like 3months ago, my Facebook account got mistakenly Banned from meta. and in my VR it says you have to log in to your facebook account to able to play on your meta quest 3. but i can’t log in because the account is banned. and so the screen just says that you have to log in to your facebook account to able to play on your meta quest 3. and i tried factory resetting the car but it still won’t work. and i don’t know if its because i played roblox on my vr or something like that but i hope you guys can fix it. and also this is not my actual facebook account im just using another one to talk to your guys.

[MetaQuestSupport]

Hi there,

Thanks for reaching out to us and bringing this to our attention. We would like to ask you to open a ticket with our support team.

Please could you send us a private message so we can investigate?

Simply click on our name to access our profile page or click here. Once there, select 'Send a message' to privately message us. 

Please note that you must be signed in to the community before sending a private message.

We look forward to hearing from you!
 

[MetaQuestSupport]

Hi there, 

Just checking in to see if you still need support?

Don't hesitate to reach out via dm!