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Can't use meta 2 factor auth with text messages

TSGWonderfulwakjob0601
Honored Guest

Hello, whenever I try to setup 2 factor auth with my cellphone number it shows my number, but acts as if I never did it in the first place, and when I did it the first time I never received a text message, is there any possibility of resetting this to before I had this happen? If so how? And what happened for me not to receive the message?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @TSGWonderfulwakjob0601,


You've come to the right place!

 

 We can take a look at that 2 factor authentication situation with you. We'll need to go over some account information, so please send us a PM to keep that info all safe and secure.

 

 To send us a PM, select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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